Maintenance and support
We look after your website or app after launch, even if we didn’t build it: updates, backups, fixes and small changes.
A website or app without maintenance deteriorates even if nobody touches it: certificates expire, outdated components break, Google Play rules change and security flaws appear. We make sure it keeps working so you can focus on your business.
We work with a monthly or yearly fee depending on what you need, and we also take over projects built by another provider: first we check what state they are in and tell you clearly what needs fixing.
This is for you if…
- Your website or app was built by someone who is no longer available.
- You don’t know whether your data is backed up.
- You need small changes from time to time and have nobody to ask.
- Your website is slow, shows errors or something has stopped working.
What we can build
Updates and security
We keep components, certificates and dependencies up to date.
Backups
Regular backups of data and files, and checks that they can actually be restored.
Monitoring
We let you know if the website goes down or something stops working, often before your customers notice.
Changes and improvements
Hours every month for changes to text, prices, sections or small features.
Hosting and domain
We handle renewals and configuration so nothing expires by oversight.
What’s included
- Initial review of the state of the project
- Written maintenance plan
- Regular report of the work done
- Priority handling of incidents
What affects the price
- ·Size and technology of the project
- ·The state we receive it in
- ·Frequency of backups and reviews
- ·Hours of changes included each month
- ·Response time for incidents
Estimated timeline
Monthly or yearly fee
Frequently asked questions
Will you take over a website you didn’t build?
Yes. We start with a review to see what state it is in and what risks it carries, and from there we propose a plan.
What happens if something breaks at the weekend?
It depends on the plan you choose. Response times are agreed in writing from the start.
Do I need maintenance if my website is simple?
It needs less, but not none: the domain and the certificate expire and components get old. For a simple website a light plan is usually enough.
Technologies we use
Interested in this service?
Tell us about your project and we’ll send you a proposal within 24 hours.
Prefer WhatsApp? Message us directly